Auto Attendant in Microsoft Teams is a powerful feature that allows you to create a virtual receptionist to greet and direct incoming calls. Follow these steps to configure Auto Attendant in Teams:
1. Access the Microsoft Teams admin center: Log in to your Microsoft Teams admin account and navigate to the admin center.
2. Navigate to the Voice section: In the admin center, go to the Voice section and select Auto Attendant.
3. Create a new Auto Attendant: Click on the "Add" button to create a new Auto Attendant.
4. Configure the settings: Enter a name for your Auto Attendant, operator (optional), select the language for the prompts, and set the time zone.
5. Set up the main menu: Customize the main menu options and greetings for your Auto Attendant.
6. Configure call handling: Define how calls should be handled, such as transferring to a specific user or department, playing a message, or sending to voicemail.
7. Test your Auto Attendant: Once you have configured all the settings, test your Auto Attendant to ensure it is working correctly.
By following these steps, you can easily configure Auto Attendant in Microsoft Teams and provide a seamless calling experience for your customers and employees. If you encounter any issues or need further assistance, feel free to reach out to our customer support team for help.