You will require the following details:

• The End User and Trunk ID the number(s) will be attached to after porting
• The authorised person's first and last name, contact details (and position for businesses)
• The organisation name (person's name is used for personal accounts)
• ABN/ACN (for businesses)
• The site address of the services being ported
• The service numbers and types for each service to be ported
• The name of the current carrier
• The account number

You will also need to attach the following:

• The customer's latest phone bill
• Scan of customer ID (or D.O.B. from ID you have sighted)
• Completed & signed Porting Authority Form (electronic form or scanned PDF)

The customer's phone bill should be less than 60 days old and show:

• Customer's name/address
• Service numbers
• Summary of services & features

You do not have to include the pages with individual call logs.