Introduction
The log records the events or errors in the device. When you encounter unsolvable problems during use, you can export the log to troubleshoot the problem.
How to Use
You can directly use the MTouch II matched with MVC to operate or log in to the Yealink Device Management Platform to operate remotely. For the remote information, please refer to Remote Control.
You need to switch the system to Windows Mode (For more information, please refer to Switch Account).
Open the Yealink RoomConnect application.
Select
> Log management.
Check the devices you need to export logs and click Export log file (You can export all or only one device log. The device logs will contain audio capture files).
NOTE
You can enable Audio Capture and export the log to solve the audio problems that occurred in the meeting. For more information, please refer to Audio Capture.