Yealink MTR
Known issues and updates regarding Yealink MTR devices
Please follow these troubleshooting steps to resolve the issue: Check firewall and security settings on the affected laptops to ensure the Presentation P...
Wed, 27 May, 2026 at 11:48 AM
Background This document provides detailed troubleshooting steps for pairing issues between Yealink MeetingBar A40/A50 and CTP25. With the introduction of ...
Fri, 19 Dec, 2025 at 5:30 PM
Symptom The error message "You must insert HDMI adapter that came with this device" appears when using the MTouch II device. Cause Incorrect ca...
Fri, 30 Jan, 2026 at 1:36 PM
When encountering video-related problems during a meeting, you can view image-related parameters, such as zoom factor, by enabling Display Image Parameters....
Fri, 30 Jan, 2026 at 1:36 PM
This appears to be a hardware fault. In order to process a RA from Yealink I require the device logs. Please enable logging then to attempt to recreate the ...
Fri, 30 Jan, 2026 at 1:37 PM
Refers to - Yealink Support Issue Background: Recently, some MCore Pro devices have been experiencing system process and app crashes, which force user...
Fri, 30 Jan, 2026 at 1:37 PM
Audio Capture How to Use The following takes UVC86 as an example. YRC Audio Capture 1. Enable on Yealink RoomConnect You need to switch the system t...
Fri, 30 Jan, 2026 at 1:38 PM
For Android devices (e.g., A10, A20, A30, A40, RoomCast, and MeetingEye 500): Download the WPP30 firmware (270.355.0.10.rom) Plug the WPP30 into the USB...
Fri, 30 Jan, 2026 at 1:41 PM