Background This document provides detailed troubleshooting steps for pairing issues between Yealink MeetingBar A40/A50 and CTP25. With the introduction of ...

Symptom The error message "You must insert HDMI adapter that came with this device" appears when using the MTouch II device. Cause Incorrect ca...

When encountering video-related problems during a meeting, you can view image-related parameters, such as zoom factor, by enabling Display Image Parameters....

This appears to be a hardware fault. In order to process a RA from Yealink I require the device logs. Please enable logging then to attempt to recreate the ...

Refers to - Yealink Support  Issue Background: Recently, some MCore Pro devices have been experiencing system process and app crashes, which force user...

Audio Capture How to Use The following takes UVC86 as an example. YRC Audio Capture 1. Enable on Yealink RoomConnect You need to switch the system t...

For Android devices (e.g., A10, A20, A30, A40, RoomCast, and MeetingEye 500):  Download the WPP30 firmware (270.355.0.10.rom) Plug the WPP30 into the USB...

Introduction The log records the events or errors in the device. When you encounter unsolvable problems during use, you can export the log to troubleshoot...