Audio Capture


How to Use

The following takes UVC86 as an example.

YRC Audio Capture

1. Enable on Yealink RoomConnect

You need to switch the system to Windows Mode (For more information, please refer to Switch Account).

  1. In Windows mode, open the Yealink RoomConnect to select the UVC86 card.
  2. Select General Settings in Device Settings.

device settings18.png

Enable Teams Audio Capture or BYOD Audio Capture (Default: disabled).

  • Refer to the Teams Audio Capture if you use UVC86/UVC84/AVHub with MVC devices (connected to MCore).
  • If you use UVC86/UVC84/AVHub in BYOD mode (connected to a personal computer), you only need to enable BYOD Audio Capture.

Only one item needs to be enabled, and the other remains disabled.

抓包

2. Start Audio Capture

You need to switch the system to Microsoft Teams mode (For more information, please refer to Switch Account).

  1. Select 20230926_153835.png to enter Camera Control.

  2. Select 设置图标2 to enable Audio Capture.
    首页audio captureAGSY5.gif

3. Start a Meeting

During the meeting, we recommend that when audio issues occur, the audio capture switch be immediately turned off.

meetingaudio capture.gif

4. End Audio Capture

  1. Select 20230926_153835.png to enter Camera Control.
  2. Disable the Audio Capture.

NOTE

You must disable the Audio Capture. Otherwise, the audio file cannot be exported.

5. Export Audio Logs

You need to switch the system to Windows Mode (For more information, please refer to Switch Account).

  1. Open Yealink RoomConnect application to select 设置icon.

  2. Select Log Management.

Check the devices you need to export logs. We recommend checking all items, clicking Export Logs, and saving the logs locally.

log management57.png

NOTE

We recommend trying several times if the exported audio does not collect the audio problem.

6. Check Audio Log Validity

After completing the above steps, check your exported files:

  1. The file list should contain the selected device, the filing date should correspond to the current one, the file type should be a TAR file, and the file size should not be empty.

Log255.png

  1. Unzip the log file beginning with UVC86_XXX, open the UVC86_XXX/tmp/dump folder path, and confirm whether there is a dump_audio.dat file and whether the file size is not empty.

USB Flash Drive Audio Capture

NOTE

  • Before starting the formal packet capture, we recommend that verify the usability and available memory of the USB flash drive. The USB flash drive should be in FAT32 format.

  • Method 1: Test whether it is possible to export logs.

  • Method 2: Insert the USB flash drive into the UVC device, open BYOD audio capture in YRC, and close BYOD audio capture a few seconds later. Connect the USB flash drive to a computer and check if a file named dump_audio.dat exists.

1. Insert the USB flash Drive Into the Device's USB Port.

2. Enable on Yealink RoomConnect

You need to switch the system to Windows Mode (For more information, please refer to Switch Account).

  1. In Windows mode, open the Yealink RoomConnect to select the UVC86 card.

  2. Select General Settings in Device Settings.

device settings18.png

Enable Teams Audio Capture or BYOD Audio Capture (Default: disabled).

  • Refer to the Teams Audio Capture if you use UVC86/UVC84/AVHub with MVC devices (connected to MCore).
  • If you use UVC86/UVC84/AVHub in BYOD mode (connected to a personal computer), you only need to enable BYOD Audio Capture.

Only one item needs to be enabled, and the other remains disabled.

抓包

3. Start Audio Capture

You need to switch the system to Microsoft Teams mode (For more information, please refer to Switch Account).

  1. Select 20230926_153835.png to enter Camera Control.

  2. Select 设置图标2 to enable Audio Capture.
    首页audio captureAGSY5.gif

4. Start a Meeting

During the meeting, we recommend that when audio issues occur, the audio capture switch be immediately turned off.

meetingaudio capture.gif

5. End Audio Capture

  1. Select 20230926_153835.png to enter Camera Control.
  2. Disable the Audio Capture.
  3. Unplug the USB flash drive. The dump_audio.dat file on the USB drive is the audio capture.

NOTE

  1. You must disable the Audio Capture. Otherwise, the audio file cannot be exported).
  2. Unplugging the USB flash drive generates the file syslog.tar, which contains UVC device logs simultaneously.
  3. When you toggle the audio capture switch, it will overwrite the existing dump_audio.dat file on the USB flash drive. Therefore, it's essential to promptly transfer and label each capture export.
  4. The capture process will be interrupted if the USB flash drive is unplugged during the recording. However, under normal circumstances, the audio capture will be preserved up to the moment of unplugging.